![]() But after the papers were signed, the new owner quickly discovered that the salesman had moved on and they were now customers of the service department. In these situations where we see dissatisfied buyers, the dealer appeared to do everything right: answered the questions, pushed through the financing, made the customer feel important. Most of the time, the frustration originated from small things that grew out of proportion because of poor service. Frustrated beyond belief, some have even sold their units thinking their van an rv lemon before getting all systems working correctly. These new owners quickly lost their enthusiasm and smiles as the first several months or more of ownership were spent going back and forth to the dealership. After being in the business less than a year, we heard more and more horror stories from customers who took delivery of Airstream, Coachmen, Roadtrek, Thor, Winnebago, and Midwest Automotive Designs vans which had not been thoroughly inspected before delivery. We at the leap into the new vehicle business starting with delivery of our first inventory in December 2019 because we were frustrated with the availability, quality, and speed of local service and of dealers’ expectations that customers should just accept that is how the RV business works. Prices are subject to change without notice. Base price does not include tax, title, license, delivery charges or optional features. **Base Manufacturers Suggested Retail Price shown. In addition, Winnebago’s program of continuous product improvement may result in changes to vehicle specifications, equipment, model availability, and price without notice. * Disclaimer: Winnebago recommends following the winter use guidelines and winterization procedures outlined in your owner's manual whenever camping in freezing conditions.īecause features, specification, equipment, and options may vary from those highlighted on this website, the buyer is responsible for confirming with the dealer the features, specifications, equipment, and options included in their specific vehicle. Sleeping capacity is the maximum based on a specific floorplan. ![]()
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